Shipments

 

 

 

 

Destination Price Delivery time
Spain - Peninsula and Balearic Islands FREE  2-5 business days
Spain - Canary Islands, Ceuta and Melilla
12 €  5-7 business days
Europe 12 € 4-10 business days
America 25 € 7-10 business days
Rest of the world Consult info@iriscollection.es

 

Are you very urgent to receive your order? Don't worry, we have a shipping option Express for Peninsula shipments with delivery in 48/72 hrs so you can enjoy your order as soon as possible :) Service cost € 9.90.

 

IMPORTANT NOTE:

The Canary Islands, Ceuta and Melilla will be subject to customs and / or import costs in addition to the amount of the order.

Canary Islands (approx € 18 DUA) + 7% IGIC.

Ceuta and melilla (approx € 18 DUA) + 7% clothing.

Clients will bear the corresponding customs and / or import expenses.

 

Delivery times

All our peninsula orders are delivered within 5 to 7 business days.

We have the option of Express delivery with delivery in 48/72 hrs on weekdays.

All orders received after 4:00 p.m. will be processed from the next business day.

All orders received from Friday to Sunday or holidays will be shipped the next business day.

The maximum period established for shipments to the peninsula is 72 hours as long as no incident occurs with the transport agency. Then, the client will getto in contact with us on the phone 96 152 33 50 (09: 30-18: 00) or by mail info@iriscollection.es

The transport agency will make up to 2 attempts to deliver the package to the address indicated by the client. In the event of not being able to contact the customer after two delivery attempts, the package will remain in the destination delegation for a moremaximum of 6 days from the date of the last delivery attempt, so that the customer can pick it up from the delegation.

After these 6 days and in the event that the client has not gone through the delegation to pick up the package, it will be returned to our facilities.

In the event that after two delivery attempts, the package is returned to IRIS Because the agency has not located the client, it will be the client who assumes this time the costs of resending the article.

 

Where is my order?

Click on the image to access the REDYSER page. Select the shipping date and enter tracking number of your order.